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London Road Medical Practice
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Patient Access

You can book appointments online via Patient Access. Clicking here will take you to the Patient Access website when you can log in and either book or cancel appointments online.

If you wish to, you can now use the internet to book some appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. You can also still use the telephone or call in to the surgery for any of these services as well.

Being able to see your record online might help you to manage your medical conditions. It also means that you can access it from anywhere in the world should you require medical treatment on holiday.

The service is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.

You can use Patient Access to:

  • Book / Cancel Appointments
  • Order Repeat Prescriptions
  • View Medical Records
  • Update Address Details

Problems using Patient Access?

Use the Patient Access Support Centre before you call us.

Register at the surgery in person

  1. Read this information leaflet (PDF, 211KB)
  2. Download, complete and print our 'Patient Access Application Form' (PDF, 108KB).
  3. Visit the practice in person and hand to reception your completed application form. Please confirm with the reception team that you've read the information leaflet.

Please note that we also have copies of the application form and information leaflet at reception if you are unable to download, complete and print it

Once you have completed the above steps, the receptionist will generate a Patient Access Pin Document which you need in order to sign up for a Patient Access account.

Once you have completed the registration online you will have full access to all the online services you requested.

Register from home and visit the surgery later.

You can also register for this service online without visiting your practice by clicking here. This method creates a basic account that allows you to book only one appointment. Using this option requires that you visit the surgery after registering and bring with you two forms of ID - one photo ID such as Passport, drivers licence, freedom pass and also one form of ID with your home address on such as recent utility bill, bank statement.

  1. Enter your post code and click Search.
  2. Select your practice and click Continue.
  3. Click No to having a registration letter and then click Continue.
  4. Enter your personal details and click Continue to complete the registration process.

A the end of the registration, please remember to write down your User ID as you will need this to access your Patient Access account.

Remember: once you've registered online, you will need to bring in your ID so that we can give you full access to your account. You will also need to read our information leaflet (PDF, 211KB) and download, complete and print our 'Patient Access Application Form' (PDF, 108KB).

Click here to register for Patient Access online

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London Road Medical Practice

Cavendish House, 515 London Road, Thornton Heath, Surrey, CR7 6AR

  • 020 8684 2161
© Neighbourhood Direct Ltd  2023
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