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London Road Medical Practice
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Key Information

  • Complaints Procedure
  • Privacy Policy
  • Emergency Medicines
  • NHS Digital Issued Data Provision Notice
Call 111 when it's less urgent than 999
  • Live Well
  • Conditions A to Z

BBC Health News

  • West Nile virus detected in UK mosquitoes for first time21 May 2025 14:50A UK Health Security Agency spokesperson said the risk to the general public is "very low".
  • World-first gonorrhoea vaccine launched by NHS England as infections soar21 May 2025 10:00The treatment will be offered to those most at risk from August after a record number of cases.
  • Attacked paramedics hope for swifter court justice21 May 2025 06:08Jacob Hoy, who was attacked while on duty, says ambulance staff need faster prosecutions.
  • Universities must do more to prevent suicides, ministers say21 May 2025 01:52The government wants universities to check the safety of halls and reach out to families after a death.
  • New brain tumour test a game changer, experts say21 May 2025 02:34Scientists say the new method can diagnose the exact type of tumour within hours, rather than weeks.
  • Nicotine pouches helped me quit vaping – but now I'm addicted21 May 2025 06:22Teenagers say it is easy to get hold of the products, which experts warn can be highly addictive.

Repeat Prescriptions

Request Repeat Prescriptions online using Patient Access

You can order repeat prescriptions online via Patient Access. Use the Patient Access website when you can log in and order your repeat prescription online.

Problems using Patient Access?

Use the Patient Access Support Centre before you call us.

Online Form

Use the online Repeat Prescriptions form


The practice has a turnover time for processing of repeat prescriptions that is long enough for staff to perform the necessary checks but short enough to be acceptable to patients – two working days from receipt.

There is a system for emergency requests that are needed more urgently.

Patients are encouraged to use the computer slip to request repeat medicines to reduce transcription errors.

Telephone requests are not be accepted unless authorised by a clinician.

Find a Pharmacy

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Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

View details of the current charges

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre payment certificate.

  • The quickest way to order a PPC is online - Buy or Renew a PPC Online
  • If you need help buying a PPC, call us on 0300 330 1341

There is further information about prescription exemptions and fees on the NHS website

Patients are made aware of the practice process for requesting repeat medicines. A notice explaining the operation of the repeat prescribing system to patients is displayed near the reception area.

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London Road Medical Practice

Cavendish House, 515 London Road, Thornton Heath, Surrey, CR7 6AR

  • 020 8684 2161
  • swlicb.cavendishhouse@nhs.net
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